Privacy Policy

Inframail gathers three categories of data:

• Personal Information: name, email address, billing address, and payment details collected during signup
• Domain and Email Data: details about domains and email hosting, including usage statistics
• Non-Personal Information: device type, browser type, and analytics data for service improvement

Collected data supports:

• Service provision, maintenance, and enhancement
• Payment processing and order fulfillment
• Account communications and customer support
• Legal compliance and terms enforcement

Domain purchases have a 48-hour window from the time of purchase for refunds. Email hosting and domain migration services include a 30-day money-back guarantee, though domains themselves remain non-refundable.

Inframail commits to GDPR compliance for European customers, ensuring appropriate safeguards to protect your data in line with GDPR obligations. The company requires customers to honor unsubscribe requests and reserves the right to suspend services for regulatory violations.

Inframail is not liable for any loss, damage, or legal issues arising from the use of domains or email hosting services once they have been purchased.

Third-party payment processors and domain registrars operate under separate privacy policies beyond Inframail's responsibility.

The company implements reasonable steps to protect your personal information from unauthorized access, though no method of transmission over the internet is 100% secure.

Users may access, update, or delete their personal information through customer support.

Inframail reserves the right to update or modify this Privacy Policy at any time.