Data Processing Agreement
Effective March 2, 2023Last updated April 7, 2025
This agreement establishes the data handling relationship between Inframail Inc. (the processor) and customers using their email hosting services.
Definitions
Personal Data means any information relating to an identified or identifiable person. Processing means operations performed on such data. Data Controller means the customer. Data Processor means Inframail.
Roles and Responsibilities
Customers act as data controllers determining processing purposes, while Inframail processes information per customer instructions. Customers bear responsibility for lawfully collecting contact information.
Scope of Processing
The company processes personal information only as necessary to provide our services: hosting email inboxes, sending messages, and maintaining technical infrastructure. Data is not repurposed or commercialized.
Security Measures
Protection includes encryption during transmission, authentication systems, and continuous infrastructure monitoring, with access restricted to authorized staff.
Subprocessors
Third-party infrastructure providers may assist service delivery. Customers can request the subprocessor list, with all partners maintaining equivalent data protections.
Data Subject Rights
The company assists customers in fulfilling data access, removal, or modification requests from contacts.
Data Breaches
The company notifies customers without undue delay upon discovering unauthorized access incidents.
Deletion of Data
Account termination triggers data removal or anonymization within 30 days, barring legal retention obligations.
International Transfers
Cross-border data transfers include contractual safeguards such as Standard Contractual Clauses.
Governing Law
This agreement follows the same governing law and jurisdiction as Inframail's Terms of Service.
Inframail LLC
228 Park Ave S., PMB 166934
New York, New York 10003-1502
Questions? Email support@inframail.io.